We ship to all states except: Alaska, Alabama, Arkansas, Delaware, Hawaii, Kentucky, Mississippi, Rhode Island, South Dakota, and Utah.

Please note: 

• All wine deliveries must be signed for by an adult over the legal drinking age (21+).
• We cannot ship to P.O. boxes. 
• 3 Bottle Minimum: Packaging and shipping fewer than 3 bottles does not allow us to pass on sufficient savings to our customers. 

HOLIDAY SHIPPING DEADLINES

Here are our 2021 holiday shipping deadlines—order early to ensure your wine arrives in time.

• For delivery by Thanksgiving, order by 11/19 at 1pm local time
• For delivery by Christmas Eve, order by 12/20 at 1pm local time
• For delivery by New Year’s Eve, order by 12/27 at 1pm local time

Our team is working hard to deliver every order safely and promptly. Thank you for your patience during the busy holiday season.

SHIPPING POLICY
Orders placed Monday - Friday ship on the next business day.

Orders placed Saturday - Sunday ship on the following Tuesday.

Orders placed before 11:59 PM local time will ship the next business day, generally be delivered within 3–5 business days and require an adult signature at the time of delivery. If no one is available to sign for deliveries during the day, Macy’s Wine Shop recommends either the use of a business address to ensure prompt delivery of your product.

Don't want to wait at home for your wine?
If no one is available to sign for home deliveries during the day, Macy's Wine Shop recommends one of the following:
1. Use of a business address to ensure prompt delivery of your product, or
2. Contact FedEx (1-800-GO-FEDEX) to arrange for Hold At Location on your order. FedEx Hold at Location offers shipping service to over 14,000 convenient pickup locations for free. 

Shipping fees are non-refundable and restocking fees may apply for packages that are returned to Macy’s Wine Shop as undeliverable.

Orders requesting delivery to states that prohibit alcoholic shipments will be void. We also adhere to all state aggregate volume limits on the shipping of wine. If you need more information on your state's limits you can contact us.

In accordance with state laws, all orders are reviewed, accepted and fulfilled by licensed retail entities in the industry.

If a shipment is damaged or lost during transit it must be reported to Macy’s Wine Shop within 60 days of the expected delivery date. We will work with the appropriate courier to resolve the issue. Macy’s Wine Shop is not responsible for any losses or damages that occur during transit unless Macy’s Wine Shop receives notice from you within 60 days of the expected delivery date of the loss or damage to your product.